Refund policy

Exchanges
We offer free size exchanges on all US orders. If your piece doesn't fit the way it should, contact us at support@ardea.la within 14 days of delivery and we'll send a prepaid label and ship your new size once the original is on its way back. Exchanges are subject to availability — as our pieces are produced in limited runs, we recommend reaching out promptly.

Returns
Returns are accepted within 14 days of delivery for store credit in the full amount of the item. We do not offer refunds to original payment methods. To be eligible, items must be unworn, unwashed, and undamaged, with all tags attached and in original packaging. Items that show signs of wear will be returned to the sender and no credit issued.

Final Sale
Items purchased at a discount, and any items marked final sale, are not eligible for return or exchange.

Damaged or Incorrect Orders
Inspect your order on arrival. If your item arrives damaged, defective, or incorrect, contact us at support@ardea.la within 7 days with photos and we'll make it right at no cost to you.

How to Start a Return or Exchange
Email support@ardea.la with your order number and reason. Approved returns receive a prepaid US shipping label. Store credit is issued within 5 business days of our receiving and inspecting the item. Returns sent without prior approval will not be accepted.

International Orders
International orders are eligible for return for store credit within 14 days of delivery; return shipping is the customer's responsibility and original shipping costs are non-creditable.